Terms and Conditions for ThreadClean SG
Welcome to ThreadClean SG. These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our online platform and engaging with our services, you agree to be bound by these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our services or our site.
1. Services Overview
ThreadClean SG offers a range of premium automotive and textile care services including, but not limited to, professional car wash services, interior detailing, exterior polishing, ceramic coating applications, upholstery cleaning, fabric protection treatments, and car mat and textile sanitisation. All services are subject to availability and our operational hours.
2. Booking and Appointments
- Scheduling: Appointments for services can be booked through our online platform, via phone, or in person at our premises. We recommend booking in advance to ensure availability.
- Cancellations and Rescheduling: Customers are required to provide reasonable notice for any cancellations or rescheduling of appointments. Failure to do so may result in a cancellation fee. Specific policies regarding notice periods and fees will be communicated at the time of booking.
- Late Arrivals: While we endeavor to accommodate late arrivals, please note that significant delays may require rescheduling your service to avoid disrupting subsequent appointments.
3. Pricing and Payments
- Service Charges: Prices for our services are listed on our website or can be obtained directly from our staff. All prices are in Singapore Dollars (SGD) and are subject to change without prior notice.
- Payment Methods: We accept various payment methods, including credit/debit cards and cash. Specific details will be provided at our service center.
- Deposits: For certain premium or extensive services, a deposit may be required at the time of booking. This deposit is non-refundable in the event of a no-show or late cancellation as per our policy.
4. Customer Responsibilities
- Vehicle Condition: Customers are responsible for informing us of any pre-existing conditions, damages, or modifications to their vehicle or textiles that may affect the service.
- Personal Belongings: We advise customers to remove all valuables and personal belongings from their vehicles prior to service. ThreadClean SG is not responsible for any loss or damage to personal items left in the vehicle.
- Cooperation: Customers are expected to cooperate with our staff and follow any instructions provided for the safe and efficient delivery of services.
5. Limitation of Liability
- ThreadClean SG takes all reasonable care in providing its services. However, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from defects or issues with our services, except where such exclusion is prohibited by law.
- Our liability for any direct damages arising from our services is limited to the amount paid by you for the specific service in question.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of ThreadClean SG or its content suppliers and protected by international copyright laws. Unauthorised use of any materials on our site is strictly prohibited.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
8. Changes to Terms and Conditions
ThreadClean SG reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our services or website following any such changes constitutes your agreement to follow and be bound by the updated terms. We encourage you to review this page periodically for the latest information.
9. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or our services, please contact us at:
ThreadClean SG
88 Commonwealth Drive, Unit #03-22
Singapore, Singapore, 149557
Phone: +65 6778 9012